At zenithpeakestores.com, we are committed to providing our customers with a satisfying shopping experience. If you are not satisfied with your purchase, we will provide you with a refund service. Please read the refund terms below carefully:
Refund Request:
You can request a refund within 30 days of receiving the product. Please ensure that the product is unused and in its original packaging and tags.
Request Process:
Submit a refund request to our customer service email at breannabell@zenithpeakestores.com, including your order number and the reason for the refund.
We will process your request within 3 business days of receiving your request and notify you of the refund status.
Refund Method:
Once the refund request is approved, the refund amount will be refunded to your payment account. The processing time may vary depending on the payment method, usually takes 5-7 business days.
Refunds are not applicable:
Specialized items, customized items or perishable items (such as food, skin care products, etc.) will not be accepted for refunds.
Items that have been used or damaged will not be refunded.
Shipping Cost:
The original shipping cost will not be included in the refund amount unless there is a quality problem with the product.
Customer Service:
If you have any questions, please feel free to contact our customer service team at breannabell@zenithpeakestores.com.
Thank you for choosing zenithpeakestores.com, and we look forward to serving you!